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Castel has been delivering advanced communications and management products and services to contact centers in the financial services, credit and collections, telemarketing, and teleservices industries for more than 25 years.

Our full suite of solutions includes the Castel Connects® predictive dialer, Intelligent Message Delivery™, C4™, our performance dashboard, Digital Voice Recording, and Castel Detects™, a unique and powerful suite of workforce management software tools. Please visit our Solutions section for overviews of our products.

With the most efficient, accurate, flexible and scalable predictive dialer on the market, Castel solutions improve agent productivity by more than 20% compared to other industry leading dialers. Available with automated outbound IVR messaging, Castel's patented and award-winning predictive dialer solutions improve our customers' critical performance metrics and deliver returns on investment in as little as six months.

News

Castel Customers Receive Best Overall Operations, Quality and Client Support Awards
Castel, Inc., a leading supplier of contact center solutions, is pleased to congratulate three of its customers for receiving high marks at the recent Debt Connection Symposium and Expo in San Diego... » read more

Castel Is Chosen by Carfinco Income Fund to Provide Latest Dialer Technology
Castel, Inc., a leading supplier of contact center solutions, announced its newest customer win, Carfinco Income Fund ("Carfinco" or the "Fund"), Canada's leading specialty auto finance income fund... » read more

Castel Launches New Call Center Detection Software Suite
Castel, Inc., a leading supplier of contact center solutions, announced its latest release, the innovative Castel Detects™ software suite... » read more

Major Healthcare Receivables Management Company Chooses Castel
Castel, Inc., a leading supplier of contact center solutions for the collections industry, announced its latest customer win, Medical Data Systems, headquartered in Vero Beach, Florida... » read more

Events

Please join us at the Collection Technology Summit at the Hilton La Jolla Torrey Pines from January 14 through January 16, 2009.

Please join us in booth 608 at the 2009 DBA International Annual Conference at the Mirage in Las Vegas from February 3 through February 5, 2009.