Our partners include:

Castel Partner Programs

Castel forms partnerships with key organizations whose products and services complement and extend our call center solutions. Together with our partners, Castel provides complete solutions that enable call centers to manage their customer interactions more profitably.

Dialogic

As a company committed to growth, Dialogic has become a leading provider of world-class technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver innovative mobile, video, IP, and TDM solutions for Network Service Providers and Enterprise Communication Networks. For Network Service Providers, Dialogic delivers a suite of open telecom hardware and software components (both IP and TDM) that include field-proven media and signaling gateways, high-density multimedia processing solutions, IP media servers/MRFs, and signaling protocol software at multiple levels of integration. For Enterprise Communication Networks, Dialogic supplies innovative IP, transitional hybrid, and flexible TDM products that enable the integration of new IP communications technologies into existing voice applications and document management systems that include fax. Decades of experience and continued investment uniquely qualify Dialogic to create leading-edge products, and its partners rely on these flexible components to rapidly deploy value-added solutions around the world. Visit www.dialogic.com for more information. ^top

Electronic Payment Providers

EPP has combined the perfect mix of technical expertise, common sense and customer service experience to bring you comprehensive payment processing and services which are second to none. With an emphasis on reliability and ease-of-use EPP offers you the latest, most effective ACH and Credit Card solutions in the industry. The EPP eXpress Payments Suite serves to simplify the cumbersome process of receiving and applying payments, through integration into the top Accounts Receivable and collection software packages. Let us show you how simple getting paid can be. For additional information about EPP, visit www.usaepp.com. ^top

Interactive Data

Interactive Data LLC (ID) is the industry leader in locating and identifying individuals that are typically difficult to find. Based in Atlanta GA, ID offers a variety of search products, including Social Security, Real Estate Listings, Death Index, and Bankruptcy listing searches, as well as Data Warehousing and cost-efficient unmask-pricing for Directory Assistance. Leveraging more than a decade of collections industry experience, ID creates relevant, customer-focused searches that are both comprehensive and cost effective. Each of these products work seamlessly with IDs advanced online and batch products. For more information, contact info@id-info.com, call 678-584-5252, or visit www.id-info.com. ^top

NEI

NEI is a global leader in the design, development, manufacture, service and support of communications and computing solutions. For more than a decade, NEI has provided open standards-based solutions to the communications marketplace. In early 2003, NEI expanded its reach into the Original Equipment Manufacturer (OEM) space. Soon after NEI was established in 1992, it became the first authorized distributor of Dialogic products. Today, NEI supplies Independent Software Vendors (ISVs), Value Added Resellers (VARs), Service Providers and OEMs with complete communications and data solutions including distribution, integration, engineering services, technical support and professional services. Visit us at www.nei.com. ^top

Nuance

Nuance speech solutions make the user experience more compelling and expand business potential. Through its dictation, embedded and network speech solutions, Nuance offers the world's preeminent portfolio of speech technologies, expertise and solutions that transform the way people interact with businesses, information and each other. Today, thousands of companies and millions of users around the world depend on Nuance speech solutions to deliver vital information, increase productivity and conduct business. To experience the power of the spoken word, please visit www.nuance.com. ^top

UniversalSystems®

UniversalSystems uses a unique and patented approach whereby Right Party Contact Specialists identify and distribute Right Party Contacts to a customer's best call center agents. This approach provides substantial and measurable productivity gains and ensures live handling of calls. UniversalSystems is headquartered in Eden Prairie, Minnesota with call centers in Eden Prairie and Willmar, Minnesota and New Delhi, India. For further information, please visit www.universalsystems.net. ^top

VeriFacts

For over 20 years, VeriFacts has specialized in providing the credit/collections industry with high quality location information. Skip tracing has been our only business, and we view our work as both a science and an art. For over 20 years, VeriFacts has specialized in providing the credit/collections industry with high quality location information. Skip tracing has been our only business, and we view our work as both a science and an art. For more information, visit VeriFacts online. ^top

For more information, or to join Castel's Partner Program, please contact us at (978) 236-1000 or send an e-mail to partner@castel.com.

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